For university and research equipment click here or call us at +496403-60993-51.

Cancellation-Instructions

5. Your Right to Cancel

5.1. You can cancel your order without giving a rationale within a time period of fourteen (14) days by email, letter or fax, or use of our cancellation form (see below). You may also use our contact form at www.mindtecstore.com. If you use this method, you will immediately receive a confirmation of your cancellation. The notice period commences at the time you receive the notification about your cancellation rights, or on the date your order has been delivered, whichever occurs first. However, this does not affect your statutory rights. To cancel your order please contact:

TITAN Commerce Continental Services GmbH
Gottlieb-Daimler-Str. 13
35440 Linden
Germany
info@mindtecstore.com
Fax: +49(0)06403/60993-01


5.2. If you cancel you order and the items are returned complete (including all accessories, if applicable) and in mint condition, you will receive a refund immediately and no later than 14 days after reception of your order cancellation. If there is no other agreement, we will return the money the same way it was paid to us. We retain the right to keep any return payments until the merchandise is returned or return shipment is proven by you. The money return is free of any charges for you. Items returned incomplete, damaged or in used condition may lead to the refund revised accordingly, to compensate for the depreciated value. However, this does not affect your right to examine and test the delivered items upon receipt, i.e. as you would in a store. If you return an item to us, you agree to pay the cost of return delivery. It is your duty to return all items to us immediately and no later than 14 days after your cancellation. 

5.3. The right to cancel does not apply to:
a. Custom-made items – items which are tailored to your own specifications;
b. Items that by reason of their nature cannot be returned;
c. Sealed items which have been unsealed, such as audio or video recordings or PC software;

5.4. If you are returning items with integrated data storage systems (such as PCs, laptops, memory sticks, mobile phones etc, please remember that you are solely responsible for any information you stored on these devices. Make sure you transfer all relevant information/make back-up copies and delete all personal information (in particular, personal information of any third party) prior to returning the item to TITAN Commerce. If deleting personal information stored on items to be returned to TITAN Commerce is prevented by the item in question being faulty, please state this clearly on the return slip.

Appendix: Cancellation form:
You may fill out this form and send it to us, if you want to cancel the contract.

1. To
Titan Commerce Continental Services GmbH
Gottlieb Daimler Str. 13
D-35440 Linden
info@mindtecstore.com
Fax: +49 (0)6403/60993-01
2. I hereby cancel the contract signed by me / by us regarding the purchase of the following products:
..............................................................................
..............................................................................
(Name of product(s), order number, purchase price)
3. Ordered on:     4. Received on:
.............................     .............................
(Date)             (Date)
5. (Name, Address of Customer)
.............................
.............................
.............................
............................
7. Date
....................................................
Signature of Customer
(Only for cancellation in writing)

5. Your Right to Cancel

5.1. You can cancel your order without giving a rationale within a time period of fourteen (14) days by email, letter or fax, or use of our cancellation form (see below). You may also use our contact form at www.mindtecstore.com. If you use this method, you will immediately receive a confirmation of your cancellation. The notice period commences at the time you receive the notification about your cancellation rights, or on the date your order has been delivered, whichever occurs first. However, this does not affect your statutory rights. To cancel your order please contact:

TITAN Commerce Continental Services GmbH
Gottlieb-Daimler-Str. 13
35440 Linden
Germany
info@mindtecstore.com
Fax: +49(0)06403/60993-01


5.2. If you cancel you order and the items are returned complete (including all accessories, if applicable) and in mint condition, you will receive a refund immediately and no later than 14 days after reception of your order cancellation. If there is no other agreement, we will return the money the same way it was paid to us. We retain the right to keep any return payments until the merchandise is returned or return shipment is proven by you. The money return is free of any charges for you. Items returned incomplete, damaged or in used condition may lead to the refund revised accordingly, to compensate for the depreciated value. However, this does not affect your right to examine and test the delivered items upon receipt, i.e. as you would in a store. If you return an item to us, you agree to pay the cost of return delivery. It is your duty to return all items to us immediately and no later than 14 days after your cancellation. 

5.3. The right to cancel does not apply to:
a. Custom-made items – items which are tailored to your own specifications;
b. Items that by reason of their nature cannot be returned;
c. Sealed items which have been unsealed, such as audio or video recordings or PC software;

5.4. If you are returning items with integrated data storage systems (such as PCs, laptops, memory sticks, mobile phones etc, please remember that you are solely responsible for any information you stored on these devices. Make sure you transfer all relevant information/make back-up copies and delete all personal information (in particular, personal information of any third party) prior to returning the item to TITAN Commerce. If deleting personal information stored on items to be returned to TITAN Commerce is prevented by the item in question being faulty, please state this clearly on the return slip.

Appendix: Cancellation form:
You may fill out this form and send it to us, if you want to cancel the contract.

1. To
Titan Commerce Continental Services GmbH
Gottlieb Daimler Str. 13
D-35440 Linden
info@mindtecstore.com
Fax: +49 (0)6403/60993-01
2. I hereby cancel the contract signed by me / by us regarding the purchase of the following products:
..............................................................................
..............................................................................
(Name of product(s), order number, purchase price)
3. Ordered on:     4. Received on:
.............................     .............................
(Date)             (Date)
5. (Name, Address of Customer)
.............................
.............................
.............................
............................
7. Date
....................................................
Signature of Customer
(Only for cancellation in writing)