Trusted Excellent Shop - MindTecStore

Your trust is our promise: 5 years of certified quality through Trusted Shops

We are proud to announce that our online shop has been awarded the Trusted Shops seal of quality for five years. This seal of quality has stood for the highest security and transparency in online retailing for over 20 years. The certification is awarded exclusively to shops that meet strict quality criteria and undergo continuous monitoring by Trusted Shops. Our five-year certification demonstrates our ongoing commitment to providing you with a safe and trustworthy shopping experience.

Verified identity and creditworthiness

At the beginning of the certification process, Trusted Shops experts verify the identity and creditworthiness of our company. This check is not a one-off – our credit rating is regularly monitored to ensure that we always meet the high standards. This measure ensures that you can shop with us with confidence.

Active buyer protection – security for your orders

Thanks to Trusted Shops certification, our shop offers you active buyer protection, which financially secures every order. In the rare event of a problem with an order, Trusted Shops buyer protection will ensure that you get your money back. The integration of Trustbadge® technology in our shop makes the buyer protection visible to you at all times, and you can use it.

Consumer-friendly shopping experience – transparent and secure

The certification guarantees you a consumer-friendly shopping experience: all data transfers are secure and encrypted, the ordering process is clearly understandable and well laid out, and information on returns and cancellations is easy to find. We offer you transparent pricing information, clearly stated shipping costs and comprehensible delivery time information. All these factors help to ensure that you have a pleasant and secure shopping experience.

Continuous monitoring and strict quality indicators

In addition to the initial audit, continuous monitoring is carried out to ensure compliance with the Trusted Shops quality indicators. Our shop must continuously maintain an average rating of at least 4.0 stars, answer at least 95% of Buyer Protection requests within five days, and have a Buyer Protection refund rate of less than 5%. These strict requirements guarantee you a smooth shopping experience at all times.

Trust and quality for your optimal shopping experience

We would like to thank you for your trust. This award cannot be bought – it is the result of our constant efforts to offer you the best possible service. Thanks to your feedback and the strict monitoring by Trusted Shops, we are able to continuously improve and offer you an outstanding shopping experience.

Find out more about the Trusted Shops quality criteria

You can find more information about the Trusted Shops quality criteria in this PDF. Information about our awards can be found at Trusted Shops Awards.

Best regards,
Your MindTecStore Team